Huzra Open App

Compliance

Prohibited Activities Policy

Activities and funds that may not be processed through Huzra.

Effective 30 October 2026Last updated 31 October 2026Version 1.1 Print

Scope

This policy lists what you may not do with Huzra. It applies to every order, balance and withdrawal, and to anyone acting on your behalf. It works together with the AML & KYC Policy and the Acceptable Use Policy.

Prohibited funds

You may not send or withdraw funds that come from, or are intended for:

  • fraud, scams, phishing, theft or extortion, including ransomware;
  • drug trafficking, human trafficking, or trade in weapons or wildlife;
  • corruption, bribery or tax evasion;
  • terrorism or the financing of terrorism;
  • any person, organisation or country subject to applicable sanctions;
  • illegal gambling;
  • any other activity that is illegal where you are or in Indonesia.

Prohibited conduct

  • Using another person's identity, or letting others use your account.
  • Acting as an undisclosed intermediary, for example cashing out for third parties or running an exchange business through your account.
  • Splitting transactions to avoid checks or limits.
  • Paying from accounts or wallets that do not belong to you.
  • Using mixers, tumblers or other tools to hide where funds came from.
  • Giving false information or forged documents.
  • Chargeback fraud, or claiming a payment was not received when it was.

High-risk activity

Some activity is not automatically prohibited but needs prior approval and additional checks, for example regular high-value orders or business use. Contact us before you start.

Restricted countries. Huzra does not keep a fixed list of banned countries. We do not provide the Service where, or to whom, the law prohibits it, including under applicable sanctions. This policy is updated when that changes.

What happens if we detect prohibited activity

We may decline or hold transactions, freeze balances, close your account and, where the law requires, report to the authorities. We do not have to give reasons where the law prevents it. Funds linked to prohibited activity may not be returned.

Reporting

If you see anyone using Huzra for any of the above, or impersonating Huzra, tell us through the bot chat or our Contact page.