Why this policy exists
The Service handles real money and personal data. These rules keep it safe and fair for everyone. They apply to the mini app, the Telegram bot, the website, the country community groups and support conversations.
You may not
- Misrepresent yourself. No false identities, borrowed passports or acting for someone else without our written agreement.
- Interfere with the Service. No probing, scanning or testing for vulnerabilities, overloading our servers, or bypassing security, rate limits or the rate lock.
- Automate access without our permission, including bots, scrapers and scripted ordering.
- Tamper with data. No altering requests, forging Telegram session data or manipulating quotes or balances.
- Impersonate Huzra. No pretending to be an administrator or creating look-alike bots, channels, websites or groups.
- Abuse others. No harassment, threats, hate speech or spam in support chats or community groups.
- Break the law, or use the Service for any activity listed in the Prohibited Activities Policy.
Community groups
Country community groups are for updates and peer help. Do not post payment details, pickup codes, wallet addresses or personal data. Report anyone who asks you for funds or codes. Administrators may remove messages and members that break these rules.
Reporting security issues
If you find a security weakness, report it privately through the bot chat or the email on our Contact page. Do not access other people's data, and give us reasonable time to fix the issue before telling anyone else. We will not take action against good-faith reports that follow these steps.
Enforcement
If you break this policy we may warn you, limit features, hold transactions, or suspend or close your account, as described in the User Agreement. Where the law requires, we report illegal activity to the authorities.