Terms of Service
Last updated 30 October 2026
Huzra is a payment service, not a bank, provided by CashAlo Finance Inc., 221 W 10th St, 4th Floor, Wilmington, DE 19801, United States. These terms explain how the cash-out service works. Please read them before placing an order.
Orders and rates
Huzra converts the assets you send into Indonesian Rupiah cash, collected at Bank Central Asia ATMs, Indomaret or Alfamart, at the rate shown when you place the order. The rate is locked for 15 minutes. Every fee is itemized before you confirm.
Identity verification
You must complete identity verification with accurate details before your first order. Orders may be declined or held for additional checks, including a request to explain the source of funds.
Refunds
Funds already sent are not refundable unless the order is declined.
Balance
Cash is paid in fixed multiples. The rounding remainder is recorded as a balance you can apply to a later order or withdraw to a bank account in your own name. Balances are not bank deposits.
Withdrawals
Withdrawals go to bank accounts only, in the name on your verified identity. Withdrawals to Indonesian banks are free from 10 USD equivalent. Withdrawals to banks abroad start at USD 100 equivalent and are sent by international bank transfer; the transfer fee (0.125%, minimum USD 5, maximum USD 150, plus Rp 35,000) is deducted from the amount, and intermediary banks may deduct their own fees. Requests are processed between 23:00 and 09:00 UTC. You are responsible for the accuracy of the recipient details you provide.
Disputes
Please raise any complaint with us first through the bot chat. Any dispute arising out of or in connection with these terms shall be finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its Arbitration Rules in force at the time, seated in Singapore. These terms are governed by the laws of Singapore. The full clause is in the User Agreement.
Virtual card
The virtual card is not available yet. Joining the waitlist does not guarantee access. Planned pricing may change before launch.