Huzra Open App

Security

How we keep
you safe.

Moving money attracts scammers. Here is what we do, and the few habits that protect you most.

Identity check

Before your first order we ask once for your name, date of birth, address and passport or government ID number. No paperwork: you type them, no photos or uploads. This is required to prevent money laundering and fraud and is explained in our AML & KYC policy.

Your data

  • ID numbers, dates of birth and addresses are stored encrypted.
  • The website and mini app run over HTTPS only, with strict browser security rules that block injected scripts.
  • We keep data only as long as described in our Privacy Policy and Data Protection Policy.

Payments and cash codes

  • A withdrawal code is issued only after your payment has been verified.
  • Codes are for one withdrawal and expire after 1 hour.
  • Unusual orders may be reviewed by a person before cash is released.
  • We accept USDT on TRON (TRC20), Ethereum (ERC20), BNB Smart Chain (BEP20), Polygon and Solana, and USDC on Solana and Polygon. Send only on the network you picked for the order: another network can lose the funds.

Scam warnings

  • Admins never message you first.
  • We never ask you to send crypto to a personal wallet.
  • We never ask for your withdrawal code, passwords or one-time codes.
  • The only payment details that count are the ones inside your order in the mini app.
  • Open Huzra only from the buttons on huzra.com, so you always reach the official bot.

More in Spotting payment scams and Bali ATM safety.

Report a problem

If something looks wrong, stop and message us in the bot chat. See the Risk Disclosure for the risks of crypto and cash.

Reporting a security vulnerability

Found a security issue in our website, mini app or bot? Email support@huzra.com with the steps to reproduce it. Please do not access other people's data, change data, run denial-of-service tests or social-engineer our team, and give us reasonable time to fix the issue before sharing it. Our contact details are also in security.txt.

Hall of fame

People who report valid issues responsibly are thanked here, with their permission. No reports listed yet.

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