HuzraOur commitment
Huzra does not want to be used to move the proceeds of crime, finance terrorism, evade sanctions or defraud anyone. This policy sets out the controls we apply to every customer and transaction.
This policy is issued by CashAlo Finance Inc., 221 W 10th St, 4th Floor, Wilmington, DE 19801, United States.
Know Your Customer
Identity verification
Before your first order, you must provide:
- your country of residence;
- your full legal name exactly as it appears on your ID;
- your date of birth (you must be at least 18);
- your residential address: street, city and state or province (if any);
- your passport or government ID number; and
- the country that issued that ID.
No paperwork: you type these details, we do not ask for photos or scans for standard orders. A Huzra team member reviews each submission. Orders are not possible until verification is approved. ID numbers, dates of birth and addresses are encrypted before they are stored.
Additional checks
We may ask for more information at any time, including:
- a photo of your identity document or a selfie;
- proof of address;
- an explanation and evidence of the source of funds for a transaction;
- the purpose of a transaction.
We may also check names against sanctions and other watch lists.
Enhanced checks. Orders of Rp 100 million or more require an explanation and evidence of the source of funds before they are completed. Orders of Rp 500 million or more also require a photo of your passport. We may apply enhanced checks below these amounts when activity looks unusual. The lists and tools we screen against are not disclosed.
One person, one account
Accounts are personal. You may not open more than one account, use someone else's identity, or let others use your account. Withdrawals go only to bank accounts in your verified name.
Transaction monitoring
Every payment is reviewed by a person before cash is released. We look for unusual patterns, such as:
- amounts or frequency that do not fit your usual activity;
- splitting a large amount into many small orders;
- payments from accounts or wallets that do not belong to you;
- links to scams, fraud or sanctioned parties.
When something does not add up, we may hold the order, ask questions, decline it or close the account.
Reporting
Where the law requires, we report suspicious transactions to the competent authorities. The law may prevent us from telling you that a report has been made.
Reports are made to the competent authority, including Indonesia's Financial Transaction Reports and Analysis Center (PPATK), within the timelines the law sets.
Record keeping
We keep identity records, transaction records and related correspondence for 5 years after the end of our relationship with you, or longer where the law requires, even after your account is closed.
Your obligations
You confirm that the funds you send are yours and come from a lawful source, and that you will give truthful answers to our questions. Providing false information is a breach of the User Agreement and may be reported.
Related policies
Prohibited Activities Policy, Risk Disclosure, Data Protection Policy.